Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 430 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) naming the attachment (d) text-message spelling
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) every hour (d) never
3. 3.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) signing with your name (d) naming the attachment
4. 4.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
5. 5.Which of these is a good email habit? (a) short paragraphs (b) no subject line (c) one huge paragraph (d) forgetting the file
6. 6.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) ALL CAPITAL LETTERS (d) text-message spelling
7. 7.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) a clear subject line (d) a silly email ID
8. 8.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
9. 9.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
10. 10.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
11. 11.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) a clear subject line (d) emojis to a principal
12. 12.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
13. 13.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
14. 14.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
15. 15.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
16. 16.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
17. 17.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the sign-off (d) the main message
18. 18.Which of these is a good email habit? (a) a sensible email ID (b) no subject line (c) no name at the end (d) ALL CAPITAL LETTERS
19. 19.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
20. 20.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
21. 21.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
22. 22.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) signing with your name (d) short paragraphs
23. 23.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
24. 24.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
25. 25.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) signing with your name (d) no name at the end
26. 26.Which of these is a poor email habit? (a) naming the attachment (b) emojis to a principal (c) a sensible email ID (d) checking spelling
27. 27.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) naming the attachment (d) a sensible email ID
28. 28.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) no subject line (d) replying within a day
29. 29.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
30. 30.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
31. 31.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
32. 32.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
33. 33.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) no name at the end (d) one huge paragraph
34. 34.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) forgetting the file (d) text-message spelling
35. 35.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
36. 36.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) a sensible email ID (d) short paragraphs
37. 37.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
38. 38.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
39. 39.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
40. 40.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message

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