Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 44 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
2. 2.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
4. 4.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
5. 5.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
6. 6.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
8. 8.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) no subject line (d) checking spelling
9. 9.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
10. 10.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
11. 11.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
12. 12.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
13. 13.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) a polite greeting (d) no subject line
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
15. 15.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
16. 16.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
17. 17.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) emojis to a principal (d) short paragraphs
18. 18.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
19. 19.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) checking spelling (d) one huge paragraph
20. 20.Which of these is a good email habit? (a) signing with your name (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) no subject line
21. 21.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
22. 22.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) replying within a day (d) a clear subject line
23. 23.Which of these is a good email habit? (a) naming the attachment (b) no subject line (c) no name at the end (d) text-message spelling
24. 24.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
25. 25.🔍 Which is the odd one out? (a) text-message spelling (b) a sensible email ID (c) signing with your name (d) checking spelling
26. 26.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
27. 27.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
29. 29.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
30. 30.Which of these is a good email habit? (a) a silly email ID (b) replying within a day (c) one huge paragraph (d) text-message spelling
31. 31.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
32. 32.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) no name at the end (d) ALL CAPITAL LETTERS
33. 33.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
34. 34.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) checking spelling (d) a polite greeting
35. 35.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
36. 36.Which of these is a poor email habit? (a) short paragraphs (b) emojis to a principal (c) signing with your name (d) a polite greeting
37. 37.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
38. 38.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
39. 39.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
40. 40.Which of these is a poor email habit? (a) a polite greeting (b) a silly email ID (c) signing with your name (d) checking spelling

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