Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 431 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a sensible email ID (d) text-message spelling
2. 2.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
3. 3.Which of these is a poor email habit? (a) no subject line (b) short paragraphs (c) a polite greeting (d) replying within a day
4. 4.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
5. 5.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) a silly email ID (d) checking spelling
6. 6.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) ALL CAPITAL LETTERS (d) signing with your name
7. 7.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) short paragraphs (d) ALL CAPITAL LETTERS
8. 8.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
9. 9.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) no name at the end (d) checking spelling
10. 10.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
11. 11.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
12. 12.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
13. 13.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
14. 14.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
15. 15.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
16. 16.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
17. 17.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
18. 18.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
19. 19.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) signing with your name (d) replying within a day
20. 20.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
21. 21.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) naming the attachment (d) ALL CAPITAL LETTERS
22. 22.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
23. 23.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) a polite greeting (d) a clear subject line
24. 24.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
25. 25.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
26. 26.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) checking spelling (d) emojis to a principal
27. 27.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
28. 28.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
29. 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
30. 30.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) a sensible email ID (d) checking spelling
31. 31.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
32. 32.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
33. 33.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
34. 34.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
35. 35.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
36. 36.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a polite greeting (d) no name at the end
37. 37.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) a silly email ID (d) checking spelling
38. 38.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) replying within a day (d) short paragraphs
39. 39.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
40. 40.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit

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