Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good email habit? (a) a silly email ID (b) a sensible email ID (c) no name at the end (d) emojis to a principal
- 2.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
- 3.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 4.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
- 5.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) naming the attachment (d) emojis to a principal
- 6.Which of these is a good email habit? (a) replying within a day (b) one huge paragraph (c) no subject line (d) forgetting the file
- 7.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 8.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 9.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 10.Which of these is a poor email habit? (a) no name at the end (b) a polite greeting (c) naming the attachment (d) replying within a day
- 11.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) emojis to a principal (d) a sensible email ID
- 12.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 13.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 14.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a silly email ID (d) checking spelling
- 15.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 16.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) a clear subject line (d) text-message spelling
- 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 18.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 19.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 20.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) signing with your name (d) no subject line
- 21.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
- 22.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 23.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) one huge paragraph (d) a sensible email ID
- 24.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 25.Which of these is a good email habit? (a) one huge paragraph (b) naming the attachment (c) no name at the end (d) a silly email ID
- 26.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
- 27.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
- 28.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
- 29.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) one huge paragraph (d) a polite greeting
- 30.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 31.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 32.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 33.Which of these is a poor email habit? (a) a sensible email ID (b) a silly email ID (c) short paragraphs (d) replying within a day
- 34.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) signing with your name (d) one huge paragraph
- 35.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
- 36.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 37.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 38.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) no subject line (d) checking spelling
- 39.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) no name at the end (d) checking spelling
- 40.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
Answer key
- a sensible email ID
- sum up the email
- a poor email habit
- read it once more
- emojis to a principal
- replying within a day
- a polite thank-you line
- the sign-off
- the greeting
- no name at the end
- emojis to a principal
- the greeting
- a good email habit
- checking spelling
- a polite thank-you line
- a clear subject line
- the main message
- the sign-off
- the sign-off
- no subject line
- that a file is attached
- the greeting
- one huge paragraph
- a good email habit
- naming the attachment
- the greeting
- formally and briefly
- the greeting
- a polite greeting
- the subject line
- the subject line
- the details
- a silly email ID
- signing with your name
- a poor email habit
- a poor email habit
- the subject line
- no subject line
- no name at the end
- why you are writing
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students