Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 433 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) one huge paragraph (d) replying within a day
2. 2.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
3. 3.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
4. 4.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) ALL CAPITAL LETTERS (d) text-message spelling
5. 5.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) signing with your name (d) text-message spelling
6. 6.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) text-message spelling (d) no subject line
7. 7.Which of these is a poor email habit? (a) emojis to a principal (b) replying within a day (c) a sensible email ID (d) a clear subject line
8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
9. 9.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) no subject line (d) naming the attachment
10. 10.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
11. 11.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) no subject line (d) a clear subject line
12. 12.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
13. 13.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
14. 14.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) signing with your name (d) emojis to a principal
15. 15.Which of these is a poor email habit? (a) a sensible email ID (b) no name at the end (c) naming the attachment (d) a polite greeting
16. 16.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
17. 17.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
18. 18.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
19. 19.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
21. 21.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) naming the attachment (d) no subject line
22. 22.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) signing with your name (d) no subject line
23. 23.Which of these is a poor email habit? (a) a sensible email ID (b) no subject line (c) a polite greeting (d) short paragraphs
24. 24.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) signing with your name (d) short paragraphs
25. 25.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
26. 26.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
27. 27.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
28. 28.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) a silly email ID (d) no subject line
29. 29.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
30. 30.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) checking spelling (d) naming the attachment
31. 31.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
32. 32.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) replying within a day (d) short paragraphs
33. 33.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
34. 34.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
35. 35.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
36. 36.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
38. 38.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
39. 39.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
40. 40.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off

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