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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 436 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  2. 2.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  3. 3.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) signing with your name (d) checking spelling
  4. 4.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  5. 5.🔍 Which is the odd one out? (a) emojis to a principal (b) replying within a day (c) ALL CAPITAL LETTERS (d) forgetting the file
  6. 6.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  7. 7.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  8. 8.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  9. 9.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
  10. 10.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  11. 11.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
  12. 12.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) one huge paragraph (d) a clear subject line
  13. 13.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  14. 14.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
  15. 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  16. 16.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  17. 17.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) emojis to a principal (d) signing with your name
  18. 18.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  19. 19.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  20. 20.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) checking spelling (d) emojis to a principal
  21. 21.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
  22. 22.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
  23. 23.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  24. 24.Which of these is a good email habit? (a) emojis to a principal (b) replying within a day (c) no name at the end (d) a silly email ID
  25. 25.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  26. 26.Which of these is a poor email habit? (a) a polite greeting (b) no subject line (c) short paragraphs (d) a clear subject line
  27. 27.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  28. 28.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  29. 29.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
  30. 30.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  31. 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  32. 32.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  33. 33.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a polite greeting (d) a clear subject line
  34. 34.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) short paragraphs (d) no name at the end
  35. 35.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  36. 36.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) a silly email ID (d) a polite greeting
  37. 37.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) text-message spelling (d) no name at the end
  38. 38.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
  39. 39.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  40. 40.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) a polite greeting (d) checking spelling

Answer key

  1. a good email habit
  2. the subject line
  3. one huge paragraph
  4. the main message
  5. replying within a day
  6. the subject line
  7. a good email habit
  8. the greeting
  9. that a file is attached
  10. the sign-off
  11. the greeting
  12. a clear subject line
  13. a poor email habit
  14. sum up the email
  15. the subject line
  16. the sign-off
  17. signing with your name
  18. the subject line
  19. a poor email habit
  20. checking spelling
  21. after a few working days
  22. formally and briefly
  23. a good email habit
  24. replying within a day
  25. the sign-off
  26. no subject line
  27. a good email habit
  28. a poor email habit
  29. a poor email habit
  30. the greeting
  31. the sign-off
  32. a good email habit
  33. ALL CAPITAL LETTERS
  34. no name at the end
  35. a good email habit
  36. a silly email ID
  37. short paragraphs
  38. read it once more
  39. a poor email habit
  40. forgetting the file

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