Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 2.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 3.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) signing with your name (d) checking spelling
- 4.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 5.🔍 Which is the odd one out? (a) emojis to a principal (b) replying within a day (c) ALL CAPITAL LETTERS (d) forgetting the file
- 6.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 7.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 8.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
- 9.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
- 10.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 11.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 12.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) one huge paragraph (d) a clear subject line
- 13.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 14.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
- 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 16.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 17.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) emojis to a principal (d) signing with your name
- 18.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 19.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 20.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) checking spelling (d) emojis to a principal
- 21.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
- 22.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
- 23.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 24.Which of these is a good email habit? (a) emojis to a principal (b) replying within a day (c) no name at the end (d) a silly email ID
- 25.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 26.Which of these is a poor email habit? (a) a polite greeting (b) no subject line (c) short paragraphs (d) a clear subject line
- 27.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 28.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
- 29.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 30.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 32.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 33.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a polite greeting (d) a clear subject line
- 34.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) short paragraphs (d) no name at the end
- 35.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
- 36.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) a silly email ID (d) a polite greeting
- 37.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) text-message spelling (d) no name at the end
- 38.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
- 39.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 40.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) a polite greeting (d) checking spelling
Answer key
- a good email habit
- the subject line
- one huge paragraph
- the main message
- replying within a day
- the subject line
- a good email habit
- the greeting
- that a file is attached
- the sign-off
- the greeting
- a clear subject line
- a poor email habit
- sum up the email
- the subject line
- the sign-off
- signing with your name
- the subject line
- a poor email habit
- checking spelling
- after a few working days
- formally and briefly
- a good email habit
- replying within a day
- the sign-off
- no subject line
- a good email habit
- a poor email habit
- a poor email habit
- the greeting
- the sign-off
- a good email habit
- ALL CAPITAL LETTERS
- no name at the end
- a good email habit
- a silly email ID
- short paragraphs
- read it once more
- a poor email habit
- forgetting the file
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