Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 437 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) no name at the end (d) a sensible email ID
2. 2.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) a silly email ID (d) a polite greeting
3. 3.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
4. 4.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
5. 5.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
6. 6.Which of these is a good email habit? (a) forgetting the file (b) a clear subject line (c) a silly email ID (d) one huge paragraph
7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
8. 8.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
9. 9.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
10. 10.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
11. 11.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) naming the attachment (d) a silly email ID
12. 12.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
13. 13.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) one huge paragraph (d) replying within a day
14. 14.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
15. 15.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
16. 16.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
17. 17.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) signing with your name (d) no subject line
18. 18.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) a sensible email ID (d) naming the attachment
19. 19.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
20. 20.Which of these is a good email habit? (a) one huge paragraph (b) a polite greeting (c) forgetting the file (d) a silly email ID
21. 21.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
22. 22.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) one huge paragraph (d) emojis to a principal
23. 23.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
24. 24.Which of these is a poor email habit? (a) a silly email ID (b) a sensible email ID (c) a polite greeting (d) short paragraphs
25. 25.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
26. 26.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
27. 27.Which of these is a good email habit? (a) naming the attachment (b) no subject line (c) ALL CAPITAL LETTERS (d) no name at the end
28. 28.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
29. 29.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
30. 30.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
31. 31.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
32. 32.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
33. 33.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
34. 34.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) one huge paragraph (d) naming the attachment
35. 35.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
36. 36.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
37. 37.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
38. 38.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) naming the attachment (d) no name at the end
39. 39.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) forgetting the file (d) no subject line
40. 40.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit

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