Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 45 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
2. 2.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
3. 3.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) a polite greeting (d) a silly email ID
4. 4.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a clear subject line (d) no subject line
5. 5.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
6. 6.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
7. 7.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
8. 8.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
9. 9.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
10. 10.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
11. 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
12. 12.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
13. 13.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) a sensible email ID (d) no name at the end
14. 14.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
15. 15.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) emojis to a principal (d) signing with your name
16. 16.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) a polite greeting (d) no subject line
17. 17.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
18. 18.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
19. 19.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
20. 20.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) checking spelling
21. 21.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
22. 22.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
23. 23.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the sign-off (d) the greeting
24. 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
26. 26.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) a polite greeting (d) one huge paragraph
27. 27.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
28. 28.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
29. 29.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) replying within a day (d) signing with your name
30. 30.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) naming the attachment (d) ALL CAPITAL LETTERS
31. 31.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
32. 32.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
33. 33.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) a polite greeting (d) ALL CAPITAL LETTERS
34. 34.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) one huge paragraph (d) checking spelling
35. 35.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
36. 36.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
37. 37.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
38. 38.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
39. 39.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
40. 40.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) a sensible email ID

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