Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 440 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
2. 2.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
3. 3.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) emojis to a principal (d) no name at the end
4. 4.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
5. 5.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) a polite greeting (d) short paragraphs
6. 6.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
8. 8.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
9. 9.Which of these is a poor email habit? (a) a silly email ID (b) signing with your name (c) a clear subject line (d) replying within a day
10. 10.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
11. 11.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a silly email ID
12. 12.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) short paragraphs (d) a silly email ID
13. 13.Which of these is a good email habit? (a) emojis to a principal (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a silly email ID
14. 14.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
15. 15.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the main message (d) the subject line
16. 16.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
17. 17.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
18. 18.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
19. 19.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
20. 20.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
21. 21.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) one huge paragraph (d) a clear subject line
22. 22.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
23. 23.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
24. 24.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) a polite greeting (d) ALL CAPITAL LETTERS
25. 25.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) a polite greeting (d) no subject line
26. 26.🔍 Which is the odd one out? (a) emojis to a principal (b) replying within a day (c) no name at the end (d) ALL CAPITAL LETTERS
27. 27.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
28. 28.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
29. 29.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) text-message spelling (d) ALL CAPITAL LETTERS
30. 30.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
31. 31.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) short paragraphs (d) no subject line
32. 32.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
33. 33.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
34. 34.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
35. 35.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
36. 36.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
37. 37.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) no subject line (d) a polite greeting
38. 38.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) naming the attachment (d) emojis to a principal
39. 39.Which of these is a good email habit? (a) no name at the end (b) naming the attachment (c) forgetting the file (d) a silly email ID
40. 40.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it

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