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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 441 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a good email habit? (a) emojis to a principal (b) signing with your name (c) ALL CAPITAL LETTERS (d) a silly email ID
  2. 2.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
  3. 3.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) replying within a day (d) no name at the end
  4. 4.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) checking spelling (d) emojis to a principal
  5. 5.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  6. 6.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
  7. 7.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
  8. 8.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) a sensible email ID (d) one huge paragraph
  9. 9.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) no subject line (d) a sensible email ID
  10. 10.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  11. 11.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
  12. 12.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  13. 13.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  14. 14.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  15. 15.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
  16. 16.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  17. 17.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  18. 18.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
  19. 19.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
  20. 20.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  21. 21.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  22. 22.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  23. 23.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  24. 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  25. 25.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  26. 26.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  27. 27.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) text-message spelling (d) replying within a day
  28. 28.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  29. 29.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  30. 30.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) a polite greeting (d) naming the attachment
  31. 31.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  32. 32.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) text-message spelling (d) a polite greeting
  33. 33.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) signing with your name (d) replying within a day
  34. 34.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  35. 35.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  36. 36.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  37. 37.Which of these is a poor email habit? (a) emojis to a principal (b) short paragraphs (c) a polite greeting (d) a clear subject line
  38. 38.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) a silly email ID (d) no subject line
  39. 39.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  40. 40.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit

Answer key

  1. signing with your name
  2. sum up the email
  3. no name at the end
  4. checking spelling
  5. the subject line
  6. read it once more
  7. the subject line
  8. a sensible email ID
  9. no subject line
  10. the greeting
  11. after a few working days
  12. the greeting
  13. a poor email habit
  14. the sign-off
  15. that a file is attached
  16. a poor email habit
  17. the greeting
  18. one based on your name
  19. formally and briefly
  20. the subject line
  21. the details
  22. a good email habit
  23. the sign-off
  24. the subject line
  25. a good email habit
  26. the greeting
  27. text-message spelling
  28. the sign-off
  29. a poor email habit
  30. forgetting the file
  31. a good email habit
  32. text-message spelling
  33. no subject line
  34. the details
  35. the greeting
  36. the sign-off
  37. emojis to a principal
  38. a polite greeting
  39. a good email habit
  40. a good email habit

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