Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good email habit? (a) emojis to a principal (b) signing with your name (c) ALL CAPITAL LETTERS (d) a silly email ID
- 2.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
- 3.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) replying within a day (d) no name at the end
- 4.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) checking spelling (d) emojis to a principal
- 5.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 6.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
- 7.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
- 8.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) a sensible email ID (d) one huge paragraph
- 9.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) no subject line (d) a sensible email ID
- 10.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
- 11.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
- 12.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 13.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 14.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 15.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
- 16.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
- 17.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
- 18.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
- 19.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
- 20.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 21.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 22.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 23.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 25.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 26.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 27.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) text-message spelling (d) replying within a day
- 28.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 29.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 30.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) a polite greeting (d) naming the attachment
- 31.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 32.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) text-message spelling (d) a polite greeting
- 33.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) signing with your name (d) replying within a day
- 34.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 35.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 36.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 37.Which of these is a poor email habit? (a) emojis to a principal (b) short paragraphs (c) a polite greeting (d) a clear subject line
- 38.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) a silly email ID (d) no subject line
- 39.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 40.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
Answer key
- signing with your name
- sum up the email
- no name at the end
- checking spelling
- the subject line
- read it once more
- the subject line
- a sensible email ID
- no subject line
- the greeting
- after a few working days
- the greeting
- a poor email habit
- the sign-off
- that a file is attached
- a poor email habit
- the greeting
- one based on your name
- formally and briefly
- the subject line
- the details
- a good email habit
- the sign-off
- the subject line
- a good email habit
- the greeting
- text-message spelling
- the sign-off
- a poor email habit
- forgetting the file
- a good email habit
- text-message spelling
- no subject line
- the details
- the greeting
- the sign-off
- emojis to a principal
- a polite greeting
- a good email habit
- a good email habit
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