Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 442 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
2. 2.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
3. 3.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) one huge paragraph (d) signing with your name
4. 4.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) emojis to a principal (d) a clear subject line
5. 5.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
6. 6.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
7. 7.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
8. 8.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
9. 9.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
10. 10.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
11. 11.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) naming the attachment (d) no subject line
12. 12.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) checking spelling (d) a polite greeting
13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
14. 14.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
15. 15.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
16. 16.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
17. 17.Which of these is a good email habit? (a) a silly email ID (b) a polite greeting (c) ALL CAPITAL LETTERS (d) text-message spelling
18. 18.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
19. 19.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
20. 20.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
21. 21.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
22. 22.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) short paragraphs (d) no subject line
23. 23.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
24. 24.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) one huge paragraph (d) checking spelling
25. 25.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
26. 26.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no subject line (d) replying within a day
27. 27.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) naming the attachment (d) ALL CAPITAL LETTERS
28. 28.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
29. 29.Which of these is a good email habit? (a) emojis to a principal (b) replying within a day (c) text-message spelling (d) no name at the end
30. 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
31. 31.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
32. 32.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) forgetting the file (d) emojis to a principal
33. 33.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
34. 34.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
35. 35.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
36. 36.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
37. 37.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
38. 38.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) a clear subject line (d) no name at the end
39. 39.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) a polite greeting (d) forgetting the file
40. 40.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students