Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 443 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) emojis to a principal (d) a sensible email ID
2. 2.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
3. 3.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
4. 4.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
5. 5.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) a clear subject line (d) ALL CAPITAL LETTERS
6. 6.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
7. 7.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
8. 8.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
9. 9.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
10. 10.Which of these is a good email habit? (a) a silly email ID (b) signing with your name (c) ALL CAPITAL LETTERS (d) no name at the end
11. 11.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
12. 12.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
13. 13.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) naming the attachment (d) checking spelling
14. 14.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
15. 15.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
16. 16.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) a polite greeting (d) emojis to a principal
17. 17.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
18. 18.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
19. 19.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) a polite greeting (d) a sensible email ID
20. 20.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) short paragraphs (d) no subject line
21. 21.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
22. 22.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
23. 23.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) a clear subject line (d) no name at the end
24. 24.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) short paragraphs (d) ALL CAPITAL LETTERS
25. 25.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) no name at the end (d) text-message spelling
26. 26.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) replying within a day (d) no name at the end
27. 27.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
28. 28.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
29. 29.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
30. 30.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
31. 31.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
32. 32.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
33. 33.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
34. 34.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
35. 35.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) text-message spelling (d) short paragraphs
36. 36.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
37. 37.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the greeting (d) the sign-off
38. 38.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
39. 39.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) a polite greeting (d) text-message spelling
40. 40.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) naming the attachment (d) no subject line

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