Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a poor email habit? (a) emojis to a principal (b) a clear subject line (c) a polite greeting (d) a sensible email ID
- 2.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 3.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 4.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) replying within a day (d) a clear subject line
- 5.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 6.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) emojis to a principal (d) replying within a day
- 7.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 8.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
- 9.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 10.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 11.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 12.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) replying within a day (d) emojis to a principal
- 13.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) text-message spelling (d) no name at the end
- 14.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) a clear subject line (d) no name at the end
- 15.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) a polite greeting (d) forgetting the file
- 16.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) no subject line (d) a polite greeting
- 17.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 18.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) one huge paragraph (d) signing with your name
- 19.Which of these is a poor email habit? (a) short paragraphs (b) text-message spelling (c) a polite greeting (d) checking spelling
- 20.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
- 21.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 22.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 23.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
- 24.Which of these is a good email habit? (a) a polite greeting (b) forgetting the file (c) ALL CAPITAL LETTERS (d) emojis to a principal
- 25.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 26.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
- 27.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) naming the attachment (d) a polite greeting
- 28.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 29.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
- 30.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 31.Which of these is a poor email habit? (a) short paragraphs (b) a silly email ID (c) signing with your name (d) a polite greeting
- 32.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) a silly email ID
- 33.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 34.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 35.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 36.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 37.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) no subject line (d) text-message spelling
- 38.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 39.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 40.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) naming the attachment (d) one huge paragraph
Answer key
- emojis to a principal
- the greeting
- the greeting
- one huge paragraph
- the subject line
- emojis to a principal
- the greeting
- read it once more
- a good email habit
- a poor email habit
- why you are writing
- replying within a day
- naming the attachment
- a clear subject line
- a polite greeting
- no subject line
- a good email habit
- signing with your name
- text-message spelling
- sum up the email
- a good email habit
- the greeting
- one based on your name
- a polite greeting
- the sign-off
- formally and briefly
- a silly email ID
- the main message
- the greeting
- a poor email habit
- a silly email ID
- a sensible email ID
- a good email habit
- the sign-off
- the sign-off
- a poor email habit
- short paragraphs
- the subject line
- the greeting
- naming the attachment
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