Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 445 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) one huge paragraph (d) a sensible email ID
2. 2.🔍 Which is the odd one out? (a) emojis to a principal (b) replying within a day (c) short paragraphs (d) checking spelling
3. 3.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) replying within a day (d) a sensible email ID
4. 4.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
5. 5.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) short paragraphs (d) text-message spelling
6. 6.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
7. 7.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
8. 8.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
9. 9.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
10. 10.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) no name at the end (d) a polite greeting
11. 11.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
12. 12.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
13. 13.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) short paragraphs (d) emojis to a principal
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
15. 15.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
16. 16.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
17. 17.Which of these is a good email habit? (a) a polite greeting (b) forgetting the file (c) one huge paragraph (d) ALL CAPITAL LETTERS
18. 18.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
19. 19.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
20. 20.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
21. 21.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
22. 22.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) short paragraphs (d) a silly email ID
23. 23.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
24. 24.Which of these is a good email habit? (a) one huge paragraph (b) short paragraphs (c) no name at the end (d) emojis to a principal
25. 25.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
26. 26.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) a silly email ID (d) no subject line
27. 27.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
29. 29.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) a sensible email ID (d) a silly email ID
30. 30.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
31. 31.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
32. 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
33. 33.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) forgetting the file (d) a clear subject line
34. 34.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
35. 35.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
36. 36.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) short paragraphs (d) emojis to a principal
37. 37.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) signing with your name (d) ALL CAPITAL LETTERS
38. 38.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
39. 39.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
40. 40.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the subject line (d) the greeting

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