Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 446 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
2. 2.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) replying within a day
3. 3.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
4. 4.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
5. 5.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
6. 6.Which of these is a good email habit? (a) replying within a day (b) a silly email ID (c) forgetting the file (d) one huge paragraph
7. 7.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
8. 8.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) text-message spelling (d) naming the attachment
9. 9.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
10. 10.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
11. 11.Which of these is a poor email habit? (a) a clear subject line (b) emojis to a principal (c) replying within a day (d) a sensible email ID
12. 12.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
13. 13.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
15. 15.Which of these is a poor email habit? (a) no subject line (b) naming the attachment (c) replying within a day (d) checking spelling
16. 16.Which of these is a poor email habit? (a) forgetting the file (b) a sensible email ID (c) naming the attachment (d) checking spelling
17. 17.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
18. 18.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
19. 19.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
20. 20.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
21. 21.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
22. 22.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) signing with your name (d) text-message spelling
23. 23.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
24. 24.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
25. 25.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
26. 26.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) no subject line (d) checking spelling
27. 27.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
28. 28.Which of these is a good email habit? (a) naming the attachment (b) a silly email ID (c) ALL CAPITAL LETTERS (d) no subject line
29. 29.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) a silly email ID (d) checking spelling
30. 30.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
31. 31.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) naming the attachment (d) emojis to a principal
32. 32.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) replying within a day (d) naming the attachment
33. 33.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
35. 35.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
36. 36.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
37. 37.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
38. 38.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
39. 39.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
40. 40.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no name at the end (d) checking spelling

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