Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 447 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) naming the attachment (b) text-message spelling (c) a polite greeting (d) a clear subject line
2. 2.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) text-message spelling (d) ALL CAPITAL LETTERS
3. 3.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
4. 4.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
5. 5.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) a polite greeting (d) signing with your name
6. 6.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
7. 7.Which of these is a poor email habit? (a) naming the attachment (b) no name at the end (c) signing with your name (d) short paragraphs
8. 8.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
9. 9.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) naming the attachment (d) a silly email ID
10. 10.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) text-message spelling (d) naming the attachment
11. 11.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
12. 12.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
13. 13.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
14. 14.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
15. 15.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) short paragraphs (d) ALL CAPITAL LETTERS
16. 16.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
17. 17.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) forgetting the file (d) checking spelling
18. 18.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) no subject line (d) a clear subject line
19. 19.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
20. 20.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
21. 21.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
24. 24.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
25. 25.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
26. 26.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
27. 27.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
28. 28.🔍 Which is the odd one out? (a) emojis to a principal (b) signing with your name (c) a clear subject line (d) replying within a day
29. 29.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) a clear subject line (d) ALL CAPITAL LETTERS
30. 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
32. 32.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line
33. 33.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
34. 34.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
35. 35.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
36. 36.Which of these is a good email habit? (a) naming the attachment (b) no name at the end (c) no subject line (d) one huge paragraph
37. 37.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
38. 38.Which of these is a good email habit? (a) replying within a day (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) text-message spelling
39. 39.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) no subject line (d) a polite greeting
40. 40.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit

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