Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 448 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
2. 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
3. 3.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
4. 4.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) short paragraphs (d) ALL CAPITAL LETTERS
5. 5.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
6. 6.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
7. 7.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
8. 8.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) no name at the end (d) a clear subject line
9. 9.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) ALL CAPITAL LETTERS (d) checking spelling
10. 10.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
11. 11.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
12. 12.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
13. 13.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) checking spelling (d) a sensible email ID
15. 15.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) replying within a day (d) text-message spelling
16. 16.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
17. 17.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
18. 18.Which of these is a poor email habit? (a) a silly email ID (b) checking spelling (c) naming the attachment (d) replying within a day
19. 19.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
21. 21.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) checking spelling (d) a silly email ID
22. 22.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
23. 23.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) no name at the end (d) signing with your name
24. 24.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
25. 25.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
26. 26.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
27. 27.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
28. 28.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
29. 29.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
30. 30.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
31. 31.🔍 Which is the odd one out? (a) one huge paragraph (b) no subject line (c) no name at the end (d) a polite greeting
32. 32.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
33. 33.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
34. 34.Which of these is a poor email habit? (a) checking spelling (b) text-message spelling (c) a clear subject line (d) naming the attachment
35. 35.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
36. 36.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) a clear subject line (d) signing with your name
37. 37.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) emojis to a principal (d) naming the attachment
38. 38.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
39. 39.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the sign-off (d) the greeting
40. 40.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a polite greeting (d) forgetting the file

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