Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 449 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) no subject line
2. 2.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
3. 3.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) text-message spelling (d) replying within a day
4. 4.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
5. 5.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) no name at the end (d) a polite greeting
6. 6.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
7. 7.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
8. 8.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
9. 9.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
10. 10.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
11. 11.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
12. 12.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) emojis to a principal (d) naming the attachment
13. 13.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) short paragraphs (d) one huge paragraph
14. 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the main message (d) the greeting
15. 15.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
16. 16.Which of these is a poor email habit? (a) one huge paragraph (b) a sensible email ID (c) naming the attachment (d) short paragraphs
17. 17.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
18. 18.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
19. 19.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
20. 20.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
21. 21.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
22. 22.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
23. 23.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) short paragraphs (d) emojis to a principal
24. 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
25. 25.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
26. 26.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
27. 27.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
28. 28.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) no name at the end (d) forgetting the file
29. 29.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
30. 30.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
31. 31.🔍 Which is the odd one out? (a) emojis to a principal (b) checking spelling (c) ALL CAPITAL LETTERS (d) no subject line
32. 32.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a clear subject line (d) emojis to a principal
33. 33.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
34. 34.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
35. 35.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) naming the attachment (d) replying within a day
36. 36.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) a sensible email ID (d) ALL CAPITAL LETTERS
37. 37.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) checking spelling (d) a polite greeting
38. 38.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
39. 39.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
40. 40.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit

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