Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 2.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) short paragraphs (d) replying within a day
- 3.🔍 Which is the odd one out? (a) emojis to a principal (b) checking spelling (c) no name at the end (d) one huge paragraph
- 4.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
- 5.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 6.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 7.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 8.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) naming the attachment (d) ALL CAPITAL LETTERS
- 9.Which of these is a poor email habit? (a) emojis to a principal (b) replying within a day (c) checking spelling (d) short paragraphs
- 10.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
- 11.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 12.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
- 13.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 14.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
- 15.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) a sensible email ID (d) short paragraphs
- 16.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a silly email ID (d) a sensible email ID
- 17.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
- 18.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
- 19.Which of these is a poor email habit? (a) one huge paragraph (b) replying within a day (c) naming the attachment (d) checking spelling
- 20.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) a sensible email ID (d) a silly email ID
- 21.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) no name at the end (d) a polite greeting
- 22.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 23.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
- 24.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) naming the attachment (d) short paragraphs
- 25.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 26.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
- 27.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 28.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 29.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 31.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 32.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) text-message spelling (d) short paragraphs
- 33.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) no subject line (d) a clear subject line
- 34.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) short paragraphs (d) one huge paragraph
- 35.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 36.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 37.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 38.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 39.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 40.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
Answer key
- the sign-off
- a silly email ID
- checking spelling
- read it once more
- the main message
- a poor email habit
- a poor email habit
- naming the attachment
- emojis to a principal
- one based on your name
- the details
- that a file is attached
- the sign-off
- formally and briefly
- no name at the end
- a sensible email ID
- sum up the email
- why you are writing
- one huge paragraph
- a sensible email ID
- a polite greeting
- the greeting
- the subject line
- no name at the end
- the greeting
- after a few working days
- the greeting
- the subject line
- the sign-off
- the sign-off
- the main message
- short paragraphs
- a clear subject line
- short paragraphs
- a polite thank-you line
- the subject line
- a polite thank-you line
- a poor email habit
- the sign-off
- why you are writing
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