Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 452 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) emojis to a principal (d) naming the attachment
2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
3. 3.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
4. 4.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
5. 5.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) no subject line (d) a polite greeting
6. 6.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) naming the attachment (d) one huge paragraph
7. 7.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
8. 8.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
9. 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
10. 10.Which of these is a poor email habit? (a) text-message spelling (b) a sensible email ID (c) a polite greeting (d) a clear subject line
11. 11.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
12. 12.Which of these is a poor email habit? (a) short paragraphs (b) emojis to a principal (c) a clear subject line (d) naming the attachment
13. 13.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
14. 14.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) signing with your name (d) ALL CAPITAL LETTERS
15. 15.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
16. 16.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
17. 17.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
18. 18.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
19. 19.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
20. 20.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) emojis to a principal (d) text-message spelling
21. 21.Which of these is a good email habit? (a) a silly email ID (b) a clear subject line (c) no name at the end (d) no subject line
22. 22.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
23. 23.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) replying within a day (d) naming the attachment
24. 24.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
25. 25.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the subject line (d) the main message
26. 26.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) a polite greeting (d) no subject line
27. 27.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) a clear subject line
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
29. 29.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
30. 30.Which of these is a good email habit? (a) text-message spelling (b) a polite greeting (c) no name at the end (d) no subject line
31. 31.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
32. 32.Which of these is a good email habit? (a) replying within a day (b) one huge paragraph (c) no subject line (d) ALL CAPITAL LETTERS
33. 33.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) a polite greeting (d) emojis to a principal
34. 34.Which of these is a poor email habit? (a) a silly email ID (b) replying within a day (c) a clear subject line (d) checking spelling
35. 35.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) no subject line (d) no name at the end
36. 36.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
37. 37.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
38. 38.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
39. 39.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
40. 40.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a silly email ID (d) short paragraphs

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