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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 453 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a poor email habit? (a) emojis to a principal (b) short paragraphs (c) naming the attachment (d) signing with your name
  2. 2.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) text-message spelling (d) one huge paragraph
  3. 3.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  4. 4.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  5. 5.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  6. 6.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  7. 7.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  8. 8.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  9. 9.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
  10. 10.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  11. 11.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  12. 12.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  13. 13.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) no subject line (d) ALL CAPITAL LETTERS
  14. 14.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  15. 15.🔍 Which is the odd one out? (a) checking spelling (b) emojis to a principal (c) a clear subject line (d) naming the attachment
  16. 16.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  17. 17.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
  18. 18.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  19. 19.Which of these is a good email habit? (a) checking spelling (b) forgetting the file (c) a silly email ID (d) one huge paragraph
  20. 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  21. 21.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
  22. 22.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  23. 23.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) a silly email ID (d) forgetting the file
  24. 24.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) no name at the end (d) a clear subject line
  25. 25.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  26. 26.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  27. 27.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  28. 28.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
  29. 29.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) a silly email ID (d) naming the attachment
  30. 30.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) replying within a day (d) emojis to a principal
  31. 31.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  32. 32.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) no subject line (d) a sensible email ID
  33. 33.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
  34. 34.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  35. 35.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  36. 36.Which of these is a good email habit? (a) a clear subject line (b) no name at the end (c) ALL CAPITAL LETTERS (d) forgetting the file
  37. 37.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  38. 38.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  39. 39.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  40. 40.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit

Answer key

  1. emojis to a principal
  2. signing with your name
  3. a polite thank-you line
  4. the greeting
  5. the greeting
  6. the subject line
  7. why you are writing
  8. a good email habit
  9. read it once more
  10. the greeting
  11. a good email habit
  12. the main message
  13. a polite greeting
  14. the sign-off
  15. emojis to a principal
  16. a poor email habit
  17. after a few working days
  18. the greeting
  19. checking spelling
  20. the sign-off
  21. the greeting
  22. the greeting
  23. replying within a day
  24. a clear subject line
  25. the subject line
  26. why you are writing
  27. the details
  28. one based on your name
  29. naming the attachment
  30. replying within a day
  31. a good email habit
  32. no subject line
  33. formally and briefly
  34. the main message
  35. a poor email habit
  36. a clear subject line
  37. why you are writing
  38. the sign-off
  39. a poor email habit
  40. a poor email habit

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