Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 454 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) short paragraphs
2. 2.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) like a text to a friend (d) in all capitals
3. 3.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
4. 4.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
5. 5.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
6. 6.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
7. 7.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
8. 8.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) a polite greeting (d) a clear subject line
9. 9.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
10. 10.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
11. 11.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
12. 12.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
13. 13.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) no subject line (d) replying within a day
14. 14.Which of these is a poor email habit? (a) emojis to a principal (b) a clear subject line (c) a polite greeting (d) replying within a day
15. 15.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) text-message spelling (d) signing with your name
16. 16.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
17. 17.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
18. 18.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
19. 19.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) no name at the end (d) text-message spelling
20. 20.Which of these is a good email habit? (a) no name at the end (b) a polite greeting (c) no subject line (d) one huge paragraph
21. 21.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
22. 22.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
23. 23.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) text-message spelling (d) one huge paragraph
24. 24.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
25. 25.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
26. 26.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
27. 27.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) ALL CAPITAL LETTERS (d) text-message spelling
28. 28.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) no subject line (d) checking spelling
29. 29.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) a silly email ID (d) checking spelling
30. 30.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) a silly email ID (d) short paragraphs
31. 31.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
32. 32.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
33. 33.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) naming the attachment (d) checking spelling
34. 34.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
35. 35.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the greeting (d) the main message
36. 36.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
38. 38.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) a sensible email ID (d) one huge paragraph
39. 39.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) text-message spelling (d) ALL CAPITAL LETTERS
40. 40.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit

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