Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 455 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
2. 2.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) short paragraphs (d) no name at the end
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
4. 4.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) short paragraphs (d) signing with your name
5. 5.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
6. 6.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
7. 7.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
8. 8.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
9. 9.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
10. 10.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) naming the attachment (d) no subject line
11. 11.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
12. 12.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
13. 13.🔍 Which is the odd one out? (a) a polite greeting (b) text-message spelling (c) short paragraphs (d) signing with your name
14. 14.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
15. 15.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
16. 16.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
17. 17.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
18. 18.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
19. 19.Which of these is a poor email habit? (a) text-message spelling (b) signing with your name (c) a polite greeting (d) short paragraphs
20. 20.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) a clear subject line (d) emojis to a principal
21. 21.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) forgetting the file (d) emojis to a principal
22. 22.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
23. 23.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
24. 24.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) forgetting the file (d) naming the attachment
25. 25.Which of these is a good email habit? (a) one huge paragraph (b) a sensible email ID (c) no name at the end (d) ALL CAPITAL LETTERS
26. 26.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) one huge paragraph (d) naming the attachment
27. 27.Which of these is a poor email habit? (a) replying within a day (b) forgetting the file (c) checking spelling (d) a clear subject line
28. 28.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
29. 29.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) checking spelling (d) no subject line
30. 30.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
31. 31.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a polite greeting (d) a sensible email ID
32. 32.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line
33. 33.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
34. 34.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) one huge paragraph (d) signing with your name
35. 35.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) no subject line (d) replying within a day
36. 36.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
37. 37.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
38. 38.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
39. 39.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the subject line (d) the main message
40. 40.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) a silly email ID (d) a clear subject line

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