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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 47 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  2. 2.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  3. 3.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  4. 4.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) a polite greeting (d) a clear subject line
  5. 5.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
  6. 6.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) checking spelling (d) a silly email ID
  7. 7.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  8. 8.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
  9. 9.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
  10. 10.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  11. 11.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  12. 12.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
  13. 13.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  14. 14.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) checking spelling (d) one huge paragraph
  15. 15.Which of these is a poor email habit? (a) checking spelling (b) emojis to a principal (c) naming the attachment (d) signing with your name
  16. 16.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  17. 17.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  18. 18.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) a clear subject line (d) a polite greeting
  19. 19.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  20. 20.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) short paragraphs (d) one huge paragraph
  21. 21.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  22. 22.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  23. 23.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  24. 24.Which of these is a poor email habit? (a) signing with your name (b) no name at the end (c) short paragraphs (d) a sensible email ID
  25. 25.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  26. 26.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  27. 27.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
  28. 28.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  29. 29.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  30. 30.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  31. 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  32. 32.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  33. 33.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  34. 34.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) no name at the end (d) a clear subject line
  35. 35.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) short paragraphs (d) checking spelling
  36. 36.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
  37. 37.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  38. 38.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  40. 40.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a clear subject line (d) one huge paragraph

Answer key

  1. a polite thank-you line
  2. the sign-off
  3. a polite thank-you line
  4. no subject line
  5. that a file is attached
  6. checking spelling
  7. the sign-off
  8. sum up the email
  9. the greeting
  10. a good email habit
  11. a good email habit
  12. formally and briefly
  13. the details
  14. one huge paragraph
  15. emojis to a principal
  16. the sign-off
  17. a good email habit
  18. a silly email ID
  19. the greeting
  20. one huge paragraph
  21. a good email habit
  22. a polite thank-you line
  23. a poor email habit
  24. no name at the end
  25. the subject line
  26. the sign-off
  27. read it once more
  28. the greeting
  29. a poor email habit
  30. a poor email habit
  31. the sign-off
  32. the subject line
  33. a poor email habit
  34. no name at the end
  35. forgetting the file
  36. one based on your name
  37. the greeting
  38. a good email habit
  39. the subject line
  40. a clear subject line

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