Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 465 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
2. 2.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) short paragraphs (d) no name at the end
3. 3.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) no subject line (d) short paragraphs
4. 4.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) a silly email ID (d) naming the attachment
5. 5.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) a sensible email ID (d) no subject line
6. 6.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
7. 7.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
9. 9.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
10. 10.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
11. 11.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
12. 12.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
13. 13.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) one huge paragraph (d) a sensible email ID
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
15. 15.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
16. 16.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
17. 17.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
18. 18.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) one huge paragraph (d) no subject line
19. 19.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
20. 20.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) a sensible email ID (d) ALL CAPITAL LETTERS
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
22. 22.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
23. 23.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
24. 24.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
25. 25.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) a sensible email ID (d) short paragraphs
26. 26.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
27. 27.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
28. 28.Which of these is a good email habit? (a) forgetting the file (b) checking spelling (c) text-message spelling (d) no name at the end
29. 29.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
30. 30.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
31. 31.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
32. 32.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
33. 33.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
34. 34.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) checking spelling (d) text-message spelling
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
36. 36.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) ALL CAPITAL LETTERS (d) a polite greeting
37. 37.Which of these is a poor email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) signing with your name (d) checking spelling
38. 38.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
39. 39.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
40. 40.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line

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