Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 466 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
2. 2.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
3. 3.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
4. 4.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
5. 5.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
6. 6.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) a polite greeting (d) no name at the end
7. 7.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
8. 8.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
10. 10.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
11. 11.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
12. 12.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) emojis to a principal (d) text-message spelling
13. 13.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
14. 14.Which of these is a poor email habit? (a) a sensible email ID (b) one huge paragraph (c) a polite greeting (d) naming the attachment
15. 15.Which of these is a good email habit? (a) one huge paragraph (b) replying within a day (c) ALL CAPITAL LETTERS (d) a silly email ID
16. 16.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
17. 17.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
18. 18.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) ALL CAPITAL LETTERS (d) replying within a day
19. 19.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
20. 20.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
21. 21.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
22. 22.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
23. 23.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) a clear subject line (d) emojis to a principal
24. 24.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
25. 25.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
26. 26.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
27. 27.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
28. 28.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) forgetting the file (d) a polite greeting
29. 29.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
30. 30.Which of these is a poor email habit? (a) text-message spelling (b) a sensible email ID (c) a clear subject line (d) a polite greeting
31. 31.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
32. 32.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
33. 33.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) signing with your name (d) forgetting the file
34. 34.Which of these is a poor email habit? (a) emojis to a principal (b) a polite greeting (c) a sensible email ID (d) replying within a day
35. 35.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
36. 36.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
37. 37.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
39. 39.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) a sensible email ID (d) ALL CAPITAL LETTERS
40. 40.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) a polite greeting (d) emojis to a principal

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