Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
- 2.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 3.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
- 4.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 5.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) a polite greeting (d) ALL CAPITAL LETTERS
- 6.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
- 7.🔍 Which is the odd one out? (a) no subject line (b) no name at the end (c) text-message spelling (d) a clear subject line
- 8.Which of these is a poor email habit? (a) a silly email ID (b) naming the attachment (c) short paragraphs (d) signing with your name
- 9.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) forgetting the file (d) naming the attachment
- 10.Which of these is a poor email habit? (a) signing with your name (b) one huge paragraph (c) replying within a day (d) short paragraphs
- 11.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 12.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 13.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
- 14.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 15.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
- 16.🔍 Which is the odd one out? (a) a sensible email ID (b) no name at the end (c) a polite greeting (d) short paragraphs
- 17.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
- 18.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) a sensible email ID (d) text-message spelling
- 19.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) short paragraphs (d) a silly email ID
- 20.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 21.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) checking spelling (d) ALL CAPITAL LETTERS
- 22.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) naming the attachment (d) no name at the end
- 23.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 24.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 25.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
- 26.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 27.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) forgetting the file (d) replying within a day
- 28.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 29.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 31.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
- 32.Which of these is a good email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) no subject line (d) text-message spelling
- 33.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
- 34.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 35.Which of these is a good email habit? (a) no name at the end (b) short paragraphs (c) ALL CAPITAL LETTERS (d) no subject line
- 36.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
- 37.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) a clear subject line (d) emojis to a principal
- 38.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
- 39.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) ALL CAPITAL LETTERS (d) short paragraphs
- 40.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
Answer key
- one based on your name
- why you are writing
- sum up the email
- a poor email habit
- a polite greeting
- the subject line
- a clear subject line
- a silly email ID
- forgetting the file
- one huge paragraph
- the greeting
- a good email habit
- the subject line
- a good email habit
- read it once more
- no name at the end
- that a file is attached
- text-message spelling
- a silly email ID
- the greeting
- ALL CAPITAL LETTERS
- naming the attachment
- the sign-off
- the greeting
- the details
- the subject line
- replying within a day
- a polite thank-you line
- a poor email habit
- the sign-off
- formally and briefly
- a clear subject line
- after a few working days
- the main message
- short paragraphs
- a poor email habit
- emojis to a principal
- a poor email habit
- short paragraphs
- the greeting
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