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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 467 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
  2. 2.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  3. 3.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
  4. 4.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  5. 5.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) a polite greeting (d) ALL CAPITAL LETTERS
  6. 6.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
  7. 7.🔍 Which is the odd one out? (a) no subject line (b) no name at the end (c) text-message spelling (d) a clear subject line
  8. 8.Which of these is a poor email habit? (a) a silly email ID (b) naming the attachment (c) short paragraphs (d) signing with your name
  9. 9.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) forgetting the file (d) naming the attachment
  10. 10.Which of these is a poor email habit? (a) signing with your name (b) one huge paragraph (c) replying within a day (d) short paragraphs
  11. 11.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  12. 12.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  13. 13.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  14. 14.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  15. 15.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
  16. 16.🔍 Which is the odd one out? (a) a sensible email ID (b) no name at the end (c) a polite greeting (d) short paragraphs
  17. 17.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
  18. 18.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) a sensible email ID (d) text-message spelling
  19. 19.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) short paragraphs (d) a silly email ID
  20. 20.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  21. 21.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) checking spelling (d) ALL CAPITAL LETTERS
  22. 22.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) naming the attachment (d) no name at the end
  23. 23.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  24. 24.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  25. 25.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  26. 26.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  27. 27.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) forgetting the file (d) replying within a day
  28. 28.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  29. 29.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  30. 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  31. 31.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
  32. 32.Which of these is a good email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) no subject line (d) text-message spelling
  33. 33.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
  34. 34.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  35. 35.Which of these is a good email habit? (a) no name at the end (b) short paragraphs (c) ALL CAPITAL LETTERS (d) no subject line
  36. 36.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  37. 37.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) a clear subject line (d) emojis to a principal
  38. 38.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  39. 39.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) ALL CAPITAL LETTERS (d) short paragraphs
  40. 40.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting

Answer key

  1. one based on your name
  2. why you are writing
  3. sum up the email
  4. a poor email habit
  5. a polite greeting
  6. the subject line
  7. a clear subject line
  8. a silly email ID
  9. forgetting the file
  10. one huge paragraph
  11. the greeting
  12. a good email habit
  13. the subject line
  14. a good email habit
  15. read it once more
  16. no name at the end
  17. that a file is attached
  18. text-message spelling
  19. a silly email ID
  20. the greeting
  21. ALL CAPITAL LETTERS
  22. naming the attachment
  23. the sign-off
  24. the greeting
  25. the details
  26. the subject line
  27. replying within a day
  28. a polite thank-you line
  29. a poor email habit
  30. the sign-off
  31. formally and briefly
  32. a clear subject line
  33. after a few working days
  34. the main message
  35. short paragraphs
  36. a poor email habit
  37. emojis to a principal
  38. a poor email habit
  39. short paragraphs
  40. the greeting

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