Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 469 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
2. 2.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
3. 3.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) naming the attachment (d) text-message spelling
4. 4.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
5. 5.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) no subject line
6. 6.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) forgetting the file (d) a polite greeting
7. 7.Which of these is a poor email habit? (a) text-message spelling (b) checking spelling (c) naming the attachment (d) a polite greeting
8. 8.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) signing with your name (d) a polite greeting
9. 9.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
10. 10.Which of these is a poor email habit? (a) one huge paragraph (b) checking spelling (c) short paragraphs (d) naming the attachment
11. 11.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
12. 12.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
13. 13.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
14. 14.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
15. 15.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
16. 16.Which of these is a good email habit? (a) a clear subject line (b) a silly email ID (c) one huge paragraph (d) ALL CAPITAL LETTERS
17. 17.Which of these is a good email habit? (a) checking spelling (b) emojis to a principal (c) one huge paragraph (d) forgetting the file
18. 18.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) short paragraphs (d) naming the attachment
19. 19.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) no subject line (d) a polite greeting
20. 20.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) ALL CAPITAL LETTERS (d) no subject line
21. 21.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
22. 22.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
23. 23.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
24. 24.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) a silly email ID (d) a sensible email ID
25. 25.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) emojis to a principal (d) short paragraphs
26. 26.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
27. 27.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
28. 28.Which of these is a poor email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) signing with your name (d) a clear subject line
29. 29.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) no subject line (d) text-message spelling
30. 30.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the greeting (d) the sign-off
31. 31.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
32. 32.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
33. 33.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
34. 34.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
35. 35.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
36. 36.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
37. 37.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
38. 38.🔍 Which is the odd one out? (a) short paragraphs (b) text-message spelling (c) forgetting the file (d) one huge paragraph
39. 39.🔍 Which is the odd one out? (a) short paragraphs (b) text-message spelling (c) a polite greeting (d) replying within a day
40. 40.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) like a text to a friend (d) in all capitals

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