Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 470 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
2. 2.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
3. 3.Which of these is a good email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) no subject line (d) a silly email ID
4. 4.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the sign-off (d) the main message
5. 5.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
6. 6.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) ALL CAPITAL LETTERS (d) signing with your name
7. 7.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
8. 8.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a polite greeting (d) a silly email ID
9. 9.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
10. 10.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
11. 11.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
12. 12.Which of these is a good email habit? (a) no name at the end (b) replying within a day (c) ALL CAPITAL LETTERS (d) forgetting the file
13. 13.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) a polite greeting (d) ALL CAPITAL LETTERS
14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
15. 15.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
16. 16.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
17. 17.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
18. 18.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) replying within a day (d) no name at the end
19. 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
20. 20.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
21. 21.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
22. 22.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) a silly email ID (d) short paragraphs
23. 23.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
24. 24.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
25. 25.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
26. 26.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
27. 27.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) checking spelling (d) a sensible email ID
28. 28.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
29. 29.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
30. 30.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) short paragraphs (d) a sensible email ID
31. 31.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
32. 32.🔍 Which is the odd one out? (a) signing with your name (b) text-message spelling (c) a silly email ID (d) no subject line
33. 33.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
34. 34.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
35. 35.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) one huge paragraph (d) signing with your name
36. 36.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
37. 37.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
38. 38.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
39. 39.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
40. 40.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line

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