Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 48 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
2. 2.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
3. 3.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
4. 4.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
5. 5.🔍 Which is the odd one out? (a) text-message spelling (b) a sensible email ID (c) short paragraphs (d) a clear subject line
6. 6.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
7. 7.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
8. 8.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
9. 9.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) one huge paragraph (d) naming the attachment
10. 10.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
11. 11.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
12. 12.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
13. 13.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) a clear subject line (d) signing with your name
14. 14.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
15. 15.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) text-message spelling (d) a silly email ID
16. 16.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
17. 17.Which of these is a poor email habit? (a) text-message spelling (b) naming the attachment (c) replying within a day (d) signing with your name
18. 18.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
19. 19.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
20. 20.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
21. 21.Which of these is a good email habit? (a) text-message spelling (b) a sensible email ID (c) no name at the end (d) a silly email ID
22. 22.Which of these is a good email habit? (a) replying within a day (b) forgetting the file (c) text-message spelling (d) ALL CAPITAL LETTERS
23. 23.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
24. 24.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
25. 25.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
26. 26.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
27. 27.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
28. 28.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
29. 29.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
30. 30.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
31. 31.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
32. 32.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
33. 33.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) naming the attachment (d) emojis to a principal
34. 34.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) ALL CAPITAL LETTERS (d) short paragraphs
35. 35.Which of these is a good email habit? (a) a clear subject line (b) emojis to a principal (c) forgetting the file (d) text-message spelling
36. 36.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) a silly email ID (d) emojis to a principal
37. 37.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) signing with your name (d) a silly email ID
38. 38.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
39. 39.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
40. 40.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit

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