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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 471 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  3. 3.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  4. 4.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) a sensible email ID (d) checking spelling
  5. 5.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  6. 6.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) signing with your name
  7. 7.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) no name at the end (d) text-message spelling
  8. 8.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) a sensible email ID (d) emojis to a principal
  9. 9.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
  10. 10.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  11. 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  12. 12.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  13. 13.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
  14. 14.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) short paragraphs (d) emojis to a principal
  15. 15.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  16. 16.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) short paragraphs (d) signing with your name
  17. 17.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  18. 18.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) a sensible email ID (d) no subject line
  19. 19.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  20. 20.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  21. 21.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  22. 22.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  23. 23.Which of these is a good email habit? (a) signing with your name (b) one huge paragraph (c) no subject line (d) emojis to a principal
  24. 24.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) short paragraphs (d) emojis to a principal
  25. 25.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
  26. 26.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
  27. 27.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) replying within a day (d) text-message spelling
  28. 28.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  29. 29.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  30. 30.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  31. 31.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) naming the attachment (d) no name at the end
  32. 32.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  33. 33.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  34. 34.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  35. 35.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  36. 36.Which of these is a good email habit? (a) a clear subject line (b) one huge paragraph (c) a silly email ID (d) no name at the end
  37. 37.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  38. 38.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
  39. 39.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  40. 40.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit

Answer key

  1. the sign-off
  2. the sign-off
  3. a good email habit
  4. a silly email ID
  5. a poor email habit
  6. ALL CAPITAL LETTERS
  7. a clear subject line
  8. emojis to a principal
  9. formally and briefly
  10. the sign-off
  11. the subject line
  12. a poor email habit
  13. one based on your name
  14. emojis to a principal
  15. a good email habit
  16. forgetting the file
  17. a poor email habit
  18. a sensible email ID
  19. a poor email habit
  20. the main message
  21. the greeting
  22. the subject line
  23. signing with your name
  24. short paragraphs
  25. after a few working days
  26. that a file is attached
  27. replying within a day
  28. the greeting
  29. a poor email habit
  30. a polite thank-you line
  31. no name at the end
  32. a good email habit
  33. the main message
  34. a poor email habit
  35. the subject line
  36. a clear subject line
  37. the greeting
  38. sum up the email
  39. the subject line
  40. a good email habit

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