Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 472 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
2. 2.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
4. 4.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
5. 5.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
6. 6.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) a polite greeting (d) text-message spelling
7. 7.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) ALL CAPITAL LETTERS (d) replying within a day
8. 8.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
9. 9.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
10. 10.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
12. 12.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
13. 13.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) no name at the end
14. 14.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
15. 15.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
17. 17.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) a sensible email ID (d) no subject line
18. 18.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
19. 19.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
20. 20.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
21. 21.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
22. 22.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
23. 23.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
24. 24.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
25. 25.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) short paragraphs (d) one huge paragraph
26. 26.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
27. 27.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
28. 28.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
29. 29.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
30. 30.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) signing with your name (d) replying within a day
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
32. 32.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
33. 33.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) a sensible email ID (d) a polite greeting
34. 34.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
35. 35.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
36. 36.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
38. 38.Which of these is a poor email habit? (a) checking spelling (b) a silly email ID (c) a sensible email ID (d) short paragraphs
39. 39.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) no subject line (d) one huge paragraph
40. 40.🔍 Which is the odd one out? (a) one huge paragraph (b) naming the attachment (c) emojis to a principal (d) a silly email ID

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students