Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 473 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
2. 2.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
3. 3.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) emojis to a principal (d) a silly email ID
4. 4.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
5. 5.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
6. 6.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
7. 7.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) replying within a day (d) short paragraphs
8. 8.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) a clear subject line (d) ALL CAPITAL LETTERS
9. 9.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) a silly email ID (d) a sensible email ID
10. 10.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
11. 11.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) text-message spelling (d) a polite greeting
12. 12.Which of these is a poor email habit? (a) no subject line (b) a clear subject line (c) a sensible email ID (d) naming the attachment
13. 13.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
14. 14.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
15. 15.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) checking spelling (d) emojis to a principal
16. 16.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
17. 17.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
18. 18.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) replying within a day (d) text-message spelling
19. 19.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
20. 20.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
21. 21.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
22. 22.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
23. 23.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a sensible email ID
24. 24.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
25. 25.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
26. 26.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
27. 27.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
28. 28.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) replying within a day (d) emojis to a principal
29. 29.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
30. 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
31. 31.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
32. 32.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) a sensible email ID (d) text-message spelling
33. 33.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) text-message spelling (d) no subject line
34. 34.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
36. 36.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
37. 37.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) forgetting the file (d) naming the attachment
38. 38.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
39. 39.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
40. 40.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit

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