Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 474 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) one huge paragraph (d) text-message spelling
2. 2.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) a silly email ID (d) a polite greeting
3. 3.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
4. 4.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) replying within a day (d) no subject line
5. 5.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) short paragraphs (d) forgetting the file
6. 6.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) short paragraphs (d) a silly email ID
7. 7.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) signing with your name (d) a clear subject line
8. 8.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
9. 9.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) naming the attachment (d) no name at the end
10. 10.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
11. 11.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
12. 12.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
13. 13.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
14. 14.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
15. 15.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
16. 16.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) text-message spelling (d) naming the attachment
17. 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
18. 18.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
19. 19.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) checking spelling (d) a silly email ID
20. 20.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) ALL CAPITAL LETTERS (d) no subject line
21. 21.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
22. 22.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
23. 23.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the main message (d) the subject line
24. 24.🔍 Which is the odd one out? (a) no name at the end (b) a polite greeting (c) a clear subject line (d) a sensible email ID
25. 25.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
26. 26.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
27. 27.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) ALL CAPITAL LETTERS (d) signing with your name
28. 28.Which of these is a poor email habit? (a) emojis to a principal (b) naming the attachment (c) short paragraphs (d) signing with your name
29. 29.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) naming the attachment (d) forgetting the file
30. 30.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) one huge paragraph (d) checking spelling
31. 31.🔍 Which is the odd one out? (a) a sensible email ID (b) one huge paragraph (c) no name at the end (d) a silly email ID
32. 32.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
34. 34.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a clear subject line (d) emojis to a principal
35. 35.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
36. 36.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
37. 37.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
38. 38.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
39. 39.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) checking spelling (d) no subject line
40. 40.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email

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