Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 477 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
2. 2.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
3. 3.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
4. 4.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
5. 5.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
6. 6.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
7. 7.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) short paragraphs (d) forgetting the file
8. 8.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
9. 9.Which of these is a poor email habit? (a) a silly email ID (b) naming the attachment (c) checking spelling (d) a sensible email ID
10. 10.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
11. 11.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
12. 12.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) text-message spelling (d) naming the attachment
13. 13.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
14. 14.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) no name at the end (d) a sensible email ID
15. 15.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
16. 16.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
17. 17.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
18. 18.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
19. 19.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
20. 20.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
21. 21.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
22. 22.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
23. 23.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) checking spelling (d) emojis to a principal
24. 24.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) text-message spelling (d) a sensible email ID
25. 25.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) a clear subject line (d) no subject line
26. 26.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
27. 27.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
28. 28.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
29. 29.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) checking spelling (c) signing with your name (d) a polite greeting
30. 30.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the greeting (d) the sign-off
31. 31.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
32. 32.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
33. 33.Which of these is a poor email habit? (a) forgetting the file (b) checking spelling (c) short paragraphs (d) naming the attachment
34. 34.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) no subject line (d) replying within a day
35. 35.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
36. 36.🔍 Which is the odd one out? (a) signing with your name (b) a silly email ID (c) no name at the end (d) emojis to a principal
37. 37.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
39. 39.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) a polite greeting (d) forgetting the file
40. 40.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students