Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 49 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) like a text to a friend (d) with many emojis
2. 2.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
3. 3.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
4. 4.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
5. 5.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
6. 6.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
7. 7.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
8. 8.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) no name at the end (d) a clear subject line
9. 9.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) naming the attachment (d) a silly email ID
10. 10.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) signing with your name (d) emojis to a principal
11. 11.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) naming the attachment (d) text-message spelling
12. 12.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
13. 13.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) no name at the end (d) naming the attachment
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
15. 15.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) forgetting the file (d) checking spelling
16. 16.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
17. 17.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
18. 18.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
19. 19.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
20. 20.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) one huge paragraph (d) replying within a day
21. 21.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
22. 22.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
24. 24.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) one huge paragraph
25. 25.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
26. 26.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
27. 27.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
28. 28.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
29. 29.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
30. 30.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) text-message spelling (d) short paragraphs
31. 31.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
32. 32.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
33. 33.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
34. 34.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
35. 35.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
36. 36.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
37. 37.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) ALL CAPITAL LETTERS (d) text-message spelling
38. 38.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
39. 39.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
40. 40.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit

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