Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 480 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
3. 3.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) signing with your name (d) one huge paragraph
4. 4.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
5. 5.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
6. 6.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) signing with your name (d) a silly email ID
7. 7.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
8. 8.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
10. 10.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
11. 11.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
12. 12.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
13. 13.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
14. 14.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
15. 15.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
16. 16.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
17. 17.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
18. 18.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) one huge paragraph (d) signing with your name
19. 19.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
20. 20.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
21. 21.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) text-message spelling (d) a polite greeting
22. 22.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) emojis to a principal (d) no subject line
23. 23.Which of these is a good email habit? (a) naming the attachment (b) emojis to a principal (c) no name at the end (d) a silly email ID
24. 24.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
26. 26.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
27. 27.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
28. 28.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
29. 29.Which of these is a good email habit? (a) a clear subject line (b) no subject line (c) emojis to a principal (d) text-message spelling
30. 30.Which of these is a good email habit? (a) short paragraphs (b) a silly email ID (c) emojis to a principal (d) one huge paragraph
31. 31.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
32. 32.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) replying within a day (d) ALL CAPITAL LETTERS
33. 33.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
34. 34.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
35. 35.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
36. 36.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
37. 37.Which of these is a poor email habit? (a) a polite greeting (b) emojis to a principal (c) checking spelling (d) a sensible email ID
38. 38.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) text-message spelling (d) a sensible email ID
39. 39.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) a polite greeting (d) emojis to a principal
40. 40.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the greeting (d) the subject line

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