Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 2.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
- 3.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 4.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) a clear subject line (d) naming the attachment
- 5.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) nothing (d) read it once more
- 6.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
- 7.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 8.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 9.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) no subject line (d) signing with your name
- 10.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 11.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
- 12.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 14.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 15.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) no name at the end (d) replying within a day
- 16.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) naming the attachment (d) no name at the end
- 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 18.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 19.Which of these is a poor email habit? (a) no subject line (b) checking spelling (c) replying within a day (d) a sensible email ID
- 20.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 21.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) text-message spelling (d) signing with your name
- 22.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 23.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
- 24.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 25.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) a clear subject line (d) one huge paragraph
- 26.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 27.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) naming the attachment (d) forgetting the file
- 28.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
- 29.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 30.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
- 31.Which of these is a poor email habit? (a) emojis to a principal (b) replying within a day (c) a clear subject line (d) signing with your name
- 32.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) a polite greeting (d) text-message spelling
- 33.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
- 34.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 35.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) replying within a day (d) forgetting the file
- 36.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 37.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 38.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) forgetting the file (d) a clear subject line
- 39.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 40.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
Answer key
- the sign-off
- formally and briefly
- the greeting
- ALL CAPITAL LETTERS
- read it once more
- the subject line
- a good email habit
- a good email habit
- no subject line
- a poor email habit
- a poor email habit
- the subject line
- the subject line
- why you are writing
- replying within a day
- no name at the end
- the main message
- why you are writing
- no subject line
- a poor email habit
- text-message spelling
- a good email habit
- sum up the email
- the subject line
- one huge paragraph
- a good email habit
- forgetting the file
- the subject line
- a polite thank-you line
- one based on your name
- emojis to a principal
- text-message spelling
- that a file is attached
- why you are writing
- replying within a day
- a polite thank-you line
- a good email habit
- a clear subject line
- a good email habit
- a polite thank-you line
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