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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 486 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  2. 2.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
  3. 3.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  4. 4.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) a clear subject line (d) naming the attachment
  5. 5.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) nothing (d) read it once more
  6. 6.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  7. 7.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  8. 8.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  9. 9.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) no subject line (d) signing with your name
  10. 10.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  11. 11.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  12. 12.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  14. 14.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  15. 15.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) no name at the end (d) replying within a day
  16. 16.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) naming the attachment (d) no name at the end
  17. 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  18. 18.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  19. 19.Which of these is a poor email habit? (a) no subject line (b) checking spelling (c) replying within a day (d) a sensible email ID
  20. 20.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  21. 21.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) text-message spelling (d) signing with your name
  22. 22.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  23. 23.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
  24. 24.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  25. 25.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) a clear subject line (d) one huge paragraph
  26. 26.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  27. 27.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) naming the attachment (d) forgetting the file
  28. 28.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  29. 29.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  30. 30.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
  31. 31.Which of these is a poor email habit? (a) emojis to a principal (b) replying within a day (c) a clear subject line (d) signing with your name
  32. 32.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) a polite greeting (d) text-message spelling
  33. 33.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
  34. 34.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  35. 35.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) replying within a day (d) forgetting the file
  36. 36.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  37. 37.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  38. 38.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) forgetting the file (d) a clear subject line
  39. 39.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  40. 40.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line

Answer key

  1. the sign-off
  2. formally and briefly
  3. the greeting
  4. ALL CAPITAL LETTERS
  5. read it once more
  6. the subject line
  7. a good email habit
  8. a good email habit
  9. no subject line
  10. a poor email habit
  11. a poor email habit
  12. the subject line
  13. the subject line
  14. why you are writing
  15. replying within a day
  16. no name at the end
  17. the main message
  18. why you are writing
  19. no subject line
  20. a poor email habit
  21. text-message spelling
  22. a good email habit
  23. sum up the email
  24. the subject line
  25. one huge paragraph
  26. a good email habit
  27. forgetting the file
  28. the subject line
  29. a polite thank-you line
  30. one based on your name
  31. emojis to a principal
  32. text-message spelling
  33. that a file is attached
  34. why you are writing
  35. replying within a day
  36. a polite thank-you line
  37. a good email habit
  38. a clear subject line
  39. a good email habit
  40. a polite thank-you line

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