Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 487 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
2. 2.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
3. 3.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
4. 4.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
5. 5.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
6. 6.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) naming the attachment (d) no name at the end
7. 7.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
8. 8.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
9. 9.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
10. 10.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) short paragraphs (d) emojis to a principal
11. 11.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
12. 12.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
13. 13.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) checking spelling (d) a polite greeting
14. 14.Which of these is a good email habit? (a) checking spelling (b) no name at the end (c) text-message spelling (d) no subject line
15. 15.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) emojis to a principal (d) forgetting the file
16. 16.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
17. 17.Which of these is a poor email habit? (a) emojis to a principal (b) a polite greeting (c) checking spelling (d) a sensible email ID
18. 18.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) emojis to a principal (d) a sensible email ID
19. 19.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
20. 20.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
21. 21.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
22. 22.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
23. 23.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) replying within a day (d) forgetting the file
24. 24.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
25. 25.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
26. 26.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
27. 27.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
28. 28.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
29. 29.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) forgetting the file (d) short paragraphs
30. 30.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
31. 31.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) short paragraphs (d) naming the attachment
32. 32.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) no name at the end (d) replying within a day
33. 33.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
34. 34.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) replying within a day (d) text-message spelling
35. 35.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) naming the attachment (d) a silly email ID
36. 36.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
37. 37.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) naming the attachment (d) forgetting the file
38. 38.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) checking spelling (d) no name at the end
39. 39.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the main message (d) the sign-off

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