Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 488 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
2. 2.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
3. 3.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) no subject line (d) a clear subject line
4. 4.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
5. 5.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
6. 6.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
7. 7.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
8. 8.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
9. 9.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) emojis to a principal (d) signing with your name
10. 10.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) a sensible email ID (d) a polite greeting
11. 11.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
12. 12.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
13. 13.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
14. 14.Which of these is a poor email habit? (a) naming the attachment (b) no name at the end (c) a sensible email ID (d) signing with your name
15. 15.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
16. 16.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
17. 17.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) no name at the end (d) a clear subject line
18. 18.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
19. 19.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
20. 20.Which of these is a poor email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) short paragraphs (d) a polite greeting
21. 21.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
22. 22.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
23. 23.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
24. 24.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
25. 25.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
26. 26.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
27. 27.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
28. 28.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) signing with your name (d) naming the attachment
29. 29.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
30. 30.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) replying within a day (d) a clear subject line
31. 31.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
32. 32.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) a polite greeting (d) a silly email ID
33. 33.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
34. 34.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
35. 35.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
36. 36.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
37. 37.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) checking spelling (d) forgetting the file
38. 38.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) ALL CAPITAL LETTERS (d) a polite greeting
39. 39.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) ALL CAPITAL LETTERS (d) forgetting the file
40. 40.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students