Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 489 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
2. 2.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
3. 3.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
4. 4.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
5. 5.🔍 Which is the odd one out? (a) a polite greeting (b) a silly email ID (c) text-message spelling (d) ALL CAPITAL LETTERS
6. 6.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
7. 7.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
8. 8.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
9. 9.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
10. 10.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) forgetting the file (d) a polite greeting
11. 11.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
12. 12.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
13. 13.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) one huge paragraph (d) checking spelling
14. 14.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) a sensible email ID (d) signing with your name
15. 15.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
16. 16.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
17. 17.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
18. 18.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) a clear subject line (d) short paragraphs
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
20. 20.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
21. 21.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) a silly email ID (d) naming the attachment
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
24. 24.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) short paragraphs (d) no subject line
25. 25.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
26. 26.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
27. 27.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) a sensible email ID (d) ALL CAPITAL LETTERS
28. 28.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) a silly email ID (d) a clear subject line
29. 29.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
30. 30.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
31. 31.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
32. 32.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a silly email ID (d) replying within a day
33. 33.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
34. 34.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
35. 35.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) a sensible email ID (d) short paragraphs
36. 36.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
37. 37.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
38. 38.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) forgetting the file (d) naming the attachment
39. 39.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) signing with your name (d) a silly email ID
40. 40.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students