Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 50 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
2. 2.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) a sensible email ID (d) no subject line
3. 3.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
4. 4.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
5. 5.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
6. 6.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
7. 7.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
8. 8.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the subject line (d) the greeting
10. 10.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) no subject line (d) a polite greeting
11. 11.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
12. 12.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) naming the attachment
13. 13.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
14. 14.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
15. 15.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
16. 16.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) short paragraphs (d) a clear subject line
17. 17.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
18. 18.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
19. 19.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) checking spelling (d) emojis to a principal
20. 20.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
21. 21.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) no subject line (d) short paragraphs
22. 22.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
23. 23.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) naming the attachment (d) a silly email ID
24. 24.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the sign-off (d) the main message
26. 26.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
27. 27.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
28. 28.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) no subject line (d) a clear subject line
29. 29.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) signing with your name (d) checking spelling
30. 30.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) naming the attachment (d) no name at the end
31. 31.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) text-message spelling (d) replying within a day
33. 33.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
34. 34.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
35. 35.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
36. 36.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
37. 37.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) forgetting the file (d) ALL CAPITAL LETTERS
38. 38.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) a sensible email ID (d) no name at the end
39. 39.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
40. 40.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) a clear subject line (d) replying within a day

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