Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 6 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
2. 2.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
3. 3.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
5. 5.🔍 Which is the odd one out? (a) replying within a day (b) text-message spelling (c) a clear subject line (d) checking spelling
6. 6.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
7. 7.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) emojis to a principal (d) short paragraphs
8. 8.Which of these is a poor email habit? (a) text-message spelling (b) checking spelling (c) a polite greeting (d) signing with your name
9. 9.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
10. 10.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
11. 11.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
12. 12.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
13. 13.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
14. 14.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
15. 15.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
16. 16.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
17. 17.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
18. 18.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
19. 19.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
21. 21.Which of these is a good email habit? (a) a silly email ID (b) a clear subject line (c) ALL CAPITAL LETTERS (d) emojis to a principal
22. 22.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
23. 23.🔍 Which is the odd one out? (a) emojis to a principal (b) a polite greeting (c) a silly email ID (d) text-message spelling
24. 24.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
25. 25.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) one huge paragraph (d) a clear subject line
26. 26.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
27. 27.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) one huge paragraph (d) a sensible email ID
28. 28.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) a clear subject line (d) short paragraphs
29. 29.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
30. 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
31. 31.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
32. 32.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
33. 33.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
34. 34.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
35. 35.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) no name at the end (d) one huge paragraph
36. 36.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
37. 37.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) replying within a day (d) a silly email ID
38. 38.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
39. 39.Which of these is a poor email habit? (a) naming the attachment (b) no subject line (c) a sensible email ID (d) checking spelling
40. 40.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit

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