Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 51 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) signing with your name (d) a silly email ID
2. 2.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
3. 3.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
4. 4.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
5. 5.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) no subject line (d) a sensible email ID
6. 6.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
7. 7.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
8. 8.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
9. 9.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
10. 10.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
11. 11.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) one huge paragraph (d) checking spelling
12. 12.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
13. 13.Which of these is a good email habit? (a) replying within a day (b) no name at the end (c) ALL CAPITAL LETTERS (d) no subject line
14. 14.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) naming the attachment (d) a silly email ID
15. 15.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) naming the attachment (d) signing with your name
16. 16.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
17. 17.Which of these is a poor email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) signing with your name (d) short paragraphs
18. 18.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
19. 19.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
20. 20.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
21. 21.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
22. 22.🔍 Which is the odd one out? (a) emojis to a principal (b) replying within a day (c) a polite greeting (d) a clear subject line
23. 23.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
24. 24.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
25. 25.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
26. 26.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
27. 27.Which of these is a good email habit? (a) no subject line (b) a clear subject line (c) forgetting the file (d) no name at the end
28. 28.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
29. 29.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
30. 30.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
31. 31.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) emojis to a principal (d) a clear subject line
32. 32.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
34. 34.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
35. 35.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) a silly email ID (d) a polite greeting
36. 36.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) text-message spelling (d) emojis to a principal
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
38. 38.Which of these is a good email habit? (a) one huge paragraph (b) signing with your name (c) emojis to a principal (d) a silly email ID
39. 39.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) a polite greeting (d) a clear subject line
40. 40.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name

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