Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 500 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
2. 2.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) one huge paragraph (d) a sensible email ID
3. 3.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
4. 4.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
5. 5.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) checking spelling (d) replying within a day
6. 6.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
7. 7.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
8. 8.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) a silly email ID (d) a clear subject line
9. 9.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
10. 10.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
11. 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
12. 12.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
13. 13.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
14. 14.Which of these is a good email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) a silly email ID (d) no subject line
15. 15.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) forgetting the file (d) replying within a day
16. 16.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
17. 17.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
18. 18.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
19. 19.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) checking spelling (d) forgetting the file
20. 20.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) a sensible email ID (d) forgetting the file
21. 21.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
22. 22.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
23. 23.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) naming the attachment (d) text-message spelling
24. 24.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
25. 25.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
26. 26.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) a polite greeting (d) no subject line
27. 27.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
28. 28.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) replying within a day (d) signing with your name
29. 29.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
30. 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
31. 31.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) signing with your name (d) a silly email ID
32. 32.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
33. 33.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
34. 34.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
35. 35.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
37. 37.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
38. 38.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
39. 39.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) a clear subject line (d) emojis to a principal
40. 40.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit

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