Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 501 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
2. 2.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) replying within a day (d) text-message spelling
3. 3.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the sign-off (d) the greeting
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
6. 6.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
7. 7.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) replying within a day (d) a polite greeting
8. 8.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) ALL CAPITAL LETTERS (d) naming the attachment
9. 9.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
10. 10.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
11. 11.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) signing with your name (d) a silly email ID
12. 12.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
13. 13.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
15. 15.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) a polite greeting (d) no subject line
16. 16.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
17. 17.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) forgetting the file (d) a silly email ID
18. 18.Which of these is a poor email habit? (a) short paragraphs (b) text-message spelling (c) replying within a day (d) checking spelling
19. 19.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
20. 20.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
21. 21.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
22. 22.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
23. 23.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
24. 24.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
25. 25.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
26. 26.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
27. 27.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
28. 28.🔍 Which is the odd one out? (a) naming the attachment (b) text-message spelling (c) short paragraphs (d) replying within a day
29. 29.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) a silly email ID (d) a polite greeting
30. 30.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
31. 31.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
32. 32.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
34. 34.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) signing with your name (d) ALL CAPITAL LETTERS
35. 35.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) short paragraphs (d) emojis to a principal
36. 36.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
37. 37.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
38. 38.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
39. 39.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) checking spelling (d) a silly email ID
40. 40.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit

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