Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 502 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
2. 2.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) a polite greeting (d) emojis to a principal
3. 3.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
4. 4.Which of these is a poor email habit? (a) naming the attachment (b) emojis to a principal (c) a sensible email ID (d) signing with your name
5. 5.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
6. 6.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
7. 7.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) no subject line (d) signing with your name
8. 8.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
9. 9.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
10. 10.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
11. 11.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
12. 12.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) a sensible email ID (d) no name at the end
13. 13.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
14. 14.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
15. 15.🔍 Which is the odd one out? (a) no subject line (b) no name at the end (c) a clear subject line (d) text-message spelling
16. 16.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
17. 17.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) short paragraphs (d) text-message spelling
18. 18.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) a clear subject line (d) a silly email ID
19. 19.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) forgetting the file (d) a polite greeting
20. 20.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
21. 21.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
22. 22.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) no subject line (d) replying within a day
23. 23.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
24. 24.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
25. 25.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a silly email ID (d) naming the attachment
26. 26.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
27. 27.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
28. 28.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) naming the attachment (d) forgetting the file
29. 29.Which of these is a poor email habit? (a) a silly email ID (b) signing with your name (c) a clear subject line (d) short paragraphs
30. 30.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
31. 31.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
32. 32.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
33. 33.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) forgetting the file (d) ALL CAPITAL LETTERS
34. 34.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
35. 35.🔍 Which is the odd one out? (a) no name at the end (b) naming the attachment (c) text-message spelling (d) emojis to a principal
36. 36.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
37. 37.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
38. 38.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) checking spelling (d) no name at the end
39. 39.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
40. 40.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit

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