Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 503 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
2. 2.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) no subject line (d) checking spelling
3. 3.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
4. 4.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
5. 5.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
6. 6.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
7. 7.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
8. 8.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) like a text to a friend (d) with many emojis
9. 9.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) replying within a day (d) ALL CAPITAL LETTERS
10. 10.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
11. 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the main message (d) the subject line
12. 12.Which of these is a good email habit? (a) forgetting the file (b) a polite greeting (c) no subject line (d) emojis to a principal
13. 13.🔍 Which is the odd one out? (a) emojis to a principal (b) naming the attachment (c) a silly email ID (d) ALL CAPITAL LETTERS
14. 14.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
15. 15.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
16. 16.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
17. 17.Which of these is a poor email habit? (a) a sensible email ID (b) one huge paragraph (c) short paragraphs (d) checking spelling
18. 18.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
19. 19.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) short paragraphs (d) a clear subject line
20. 20.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
21. 21.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) no subject line (d) a sensible email ID
24. 24.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) a sensible email ID (d) no subject line
25. 25.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
26. 26.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
27. 27.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
28. 28.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
29. 29.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
30. 30.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
31. 31.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
32. 32.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
33. 33.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
34. 34.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
35. 35.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) signing with your name (d) emojis to a principal
36. 36.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
37. 37.Which of these is a poor email habit? (a) a sensible email ID (b) no name at the end (c) signing with your name (d) a polite greeting
38. 38.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
39. 39.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
40. 40.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name

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