Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 506 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
2. 2.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
3. 3.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
4. 4.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) short paragraphs (d) ALL CAPITAL LETTERS
5. 5.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
6. 6.🔍 Which is the odd one out? (a) a sensible email ID (b) forgetting the file (c) no name at the end (d) no subject line
7. 7.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
8. 8.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
9. 9.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
10. 10.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
11. 11.🔍 Which is the odd one out? (a) emojis to a principal (b) signing with your name (c) replying within a day (d) a polite greeting
12. 12.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
13. 13.🔍 Which is the odd one out? (a) naming the attachment (b) text-message spelling (c) a polite greeting (d) a clear subject line
14. 14.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
15. 15.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
16. 16.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
17. 17.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
18. 18.Which of these is a poor email habit? (a) no name at the end (b) a sensible email ID (c) a polite greeting (d) a clear subject line
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
20. 20.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) naming the attachment (d) text-message spelling
21. 21.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) replying within a day (d) no subject line
22. 22.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
23. 23.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
24. 24.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
25. 25.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
26. 26.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
27. 27.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) ALL CAPITAL LETTERS (d) signing with your name
28. 28.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
29. 29.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) checking spelling (d) a sensible email ID
30. 30.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
31. 31.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
32. 32.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
33. 33.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
34. 34.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
35. 35.Which of these is a poor email habit? (a) text-message spelling (b) signing with your name (c) a clear subject line (d) a polite greeting
36. 36.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
37. 37.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) a clear subject line (d) naming the attachment
38. 38.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
39. 39.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) short paragraphs (d) one huge paragraph
40. 40.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) ALL CAPITAL LETTERS (d) one huge paragraph

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