Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 507 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) naming the attachment (d) emojis to a principal
2. 2.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
3. 3.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
4. 4.Which of these is a poor email habit? (a) signing with your name (b) a silly email ID (c) a polite greeting (d) replying within a day
5. 5.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
6. 6.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) a clear subject line (d) a polite greeting
7. 7.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
8. 8.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
9. 9.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
10. 10.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
11. 11.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) text-message spelling (d) a clear subject line
12. 12.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
13. 13.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) no subject line (d) checking spelling
14. 14.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) signing with your name (d) forgetting the file
15. 15.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
16. 16.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
17. 17.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) a clear subject line (d) signing with your name
18. 18.Which of these is a poor email habit? (a) checking spelling (b) forgetting the file (c) a clear subject line (d) a polite greeting
19. 19.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
20. 20.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
21. 21.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) one huge paragraph (d) forgetting the file
22. 22.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
23. 23.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
24. 24.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
25. 25.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
26. 26.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) emojis to a principal (d) replying within a day
27. 27.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
28. 28.🔍 Which is the odd one out? (a) signing with your name (b) text-message spelling (c) a polite greeting (d) a sensible email ID
29. 29.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
30. 30.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
31. 31.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
32. 32.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
33. 33.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) no subject line (d) a clear subject line
34. 34.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
35. 35.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
36. 36.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
37. 37.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) short paragraphs (d) a silly email ID
38. 38.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
39. 39.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) replying within a day (d) no name at the end
40. 40.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name

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